> ## Documentation Index
> Fetch the complete documentation index at: https://docs.upcorda.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Manage Your Doohick Subscription, Plan, and Billing

> Learn how to upgrade, downgrade, or cancel your Doohick subscription, update your payment method, and reactivate a canceled account.

Your Doohick subscription controls the workspaces, team members, and API capacity available to your account. You can change your plan, update your payment details, or cancel at any time from the **Settings → Billing** page — no need to contact support for routine changes.

## Viewing your current plan

Navigate to **Settings → Billing → Plan** to see a summary of your subscription:

* **Current plan** — Starter, Pro, or Enterprise.
* **Billing cycle** — monthly or annual, with the next renewal date.
* **Usage stats** — API calls consumed today, active team members, and workspaces in use compared to your plan limits.

<Note>
  Usage statistics update every 15 minutes. If you've just upgraded, allow a few minutes for the new limits to reflect on this page.
</Note>

## Upgrading your plan

<Steps>
  <Step title="Open Billing settings">
    Go to **Settings → Billing** in the left sidebar.
  </Step>

  <Step title="Click Upgrade Plan">
    Under the **Plan** section, click **Upgrade Plan**.
  </Step>

  <Step title="Select your new plan">
    Choose **Pro** or **Enterprise** from the plan selector. For Enterprise, clicking **Contact Sales** opens a pre-filled request form.
  </Step>

  <Step title="Confirm payment">
    Review the prorated charge for the remainder of your current billing cycle, then click **Confirm Upgrade**.
  </Step>
</Steps>

Upgrades take effect **immediately**. Your new limits — additional workspaces, team members, and API calls — are available as soon as the confirmation screen appears.

<Note>
  When you upgrade mid-cycle, Doohick calculates a prorated charge for the days remaining in your billing period. The full new rate applies from your next renewal date.
</Note>

## Downgrading your plan

<Steps>
  <Step title="Open Billing settings">
    Go to **Settings → Billing** in the left sidebar.
  </Step>

  <Step title="Click Change Plan">
    Under the **Plan** section, click **Change Plan**.
  </Step>

  <Step title="Select the lower plan">
    Choose the plan you want to move to and review the feature comparison shown in the modal.
  </Step>

  <Step title="Confirm the downgrade">
    Click **Confirm Downgrade**. You'll see a summary of the limits that will apply at your next billing cycle.
  </Step>
</Steps>

<Warning>
  A downgrade takes effect at the **start of your next billing cycle** — you keep your current plan's limits until then. However, if your usage already exceeds the lower plan's limits (for example, you have 20 team members but are moving to Starter's limit of 5), those resources will become **read-only** when the downgrade activates. Remove excess workspaces, members, or integrations before the cycle ends to avoid disruption.
</Warning>

## Updating payment method

<Steps>
  <Step title="Open Payment Method settings">
    Go to **Settings → Billing → Payment Method**.
  </Step>

  <Step title="Click Update">
    Click **Update Payment Method** next to your current card or PayPal account.
  </Step>

  <Step title="Enter new details">
    Enter your new payment information. Doohick accepts **Visa**, **Mastercard**, **American Express**, and **PayPal**.
  </Step>

  <Step title="Save">
    Click **Save Payment Method**. The new method is used for your next billing cycle and for any outstanding failed charges.
  </Step>
</Steps>

<Tip>
  If you have a failed payment awaiting retry, updating your payment method triggers an immediate retry rather than waiting for the next scheduled attempt.
</Tip>

## Canceling your subscription

<Warning>
  When you cancel, your account enters a **30-day grace period** during which your data is preserved and you retain read-only access. After 30 days, your workspaces, integrations, and associated data are permanently deleted and cannot be recovered. Export any data you need before the grace period ends.
</Warning>

<Steps>
  <Step title="Open Billing settings">
    Go to **Settings → Billing** in the left sidebar.
  </Step>

  <Step title="Click Cancel Subscription">
    Scroll to the bottom of the **Plan** section and click **Cancel Subscription**.
  </Step>

  <Step title="Complete the cancellation survey">
    Select a reason for canceling. This step is optional but helps the Doohick team improve the product.
  </Step>

  <Step title="Confirm">
    Click **Confirm Cancellation**. You'll receive a confirmation email with your grace period end date.
  </Step>
</Steps>

Your paid features remain active until the end of your current billing period. After that, the account switches to read-only grace period mode.

## Reactivating a canceled subscription

If you change your mind within the 30-day grace period, you can reactivate your account without losing any data:

<Steps>
  <Step title="Log in to your account">
    Sign in at [app.doohick.com](https://app.doohick.com). A banner at the top of the dashboard shows your remaining grace period days.
  </Step>

  <Step title="Click Reactivate">
    Click **Reactivate Subscription** in the banner or navigate to **Settings → Billing → Reactivate**.
  </Step>

  <Step title="Choose a plan">
    Select the plan and billing cycle you want to resume on.
  </Step>

  <Step title="Confirm payment">
    Enter or confirm your payment method and click **Reactivate**. Billing starts immediately on a new cycle.
  </Step>
</Steps>

<Note>
  Reactivating after the 30-day grace period is not possible — deleted data cannot be restored. If you need to return after that window, you'll need to create a new account.
</Note>